Call Tracker
6.2#19 in call tracking softwareFrom $37 a monthWebAPI
Visit| Fact | Call Tracker | PBXDom |
|---|---|---|
| API | The API is read-only for call metrics, and webhooks provide real-time updates. | A REST API at api.pbxdom.com exposes calls, reports, widgets and charts; API access is limited to Advanced and Enterprise. |
| Security | The privacy policy says personal information is stored behind secured networks with limited access, sensitive credit information is encrypted via SSL, and transactions are processed by a gateway provider rather than stored or processed on its servers. | PBXDom’s security page describes a local collector forwarding PBX call records to hosted reporting, and explicitly says that page implies no certification or compliance status. |
Call Tracker suits businesses that want to connect calls with campaigns, keywords, or PPC clicks. Its agency tools and branded client dashboards may suit agencies handling tracking for multiple clients.
PBXDom may suit IT teams that want reporting and call accounting for an existing phone system. It is intended for organizations maintaining systems, including legacy PBXs, rather than replacing them.