
C3 Reservations
5.3#20 in dock scheduling softwareWebAPI
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| Fact | C3 Reservations | DockSync |
|---|---|---|
| Integrations | C3 says it offers API connections to TMS, WMS, and RTV systems, and its product tour also describes integration options for ERP systems. | The maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise. |
| Purpose | C3 Reservations schedules inbound and outbound dock appointments for facilities including warehouses, distribution centres, and retail stores. | DockSync is a browser-based dock scheduling platform for managing bookings, bays, supplier performance and driver check-ins. |
| Support | C3 says support and maintenance are included in the annual fee and all C3 Service Program levels include 24/7 support. | Starter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager. |
C3 Reservations is aimed at grocery, 3PL, and high-throughput distribution operations, especially facilities handling at least 10 dock doors and 100 appointments daily. It can suit teams that want carrier self-service and automated appointment handling.
DockSync suits dock teams coordinating deliveries and collections, including teams that allow suppliers to book their own appointments. Its current one-warehouse account limit is relevant for organizations managing multiple sites.