C3 Reservations
C3 Reservations schedules inbound and outbound dock appointments for warehouses, distribution centres, and retail facilities.
What C3 Reservations is
C3 Reservations schedules inbound and outbound dock appointments for warehouses, distribution centres, and retail facilities. Its self-service web portal lets carriers and suppliers request appointments across customer sites and manage their logins at any time. Teams can define facility constraints and natural-language appointment-duration rules, then reserve capacity with configurable expiration dates. Requests that meet configured schedules and constraints can be processed automatically, and actions can trigger customizable email alerts. Appointments can include attached files, while dashboards, reports, vendor scorecards, and scheduled data extracts help teams monitor operations. C3 offers API connections to TMS, WMS, and RTV systems, with ERP integration options also described. The product can be used without WMS, TMS, or yard-system integration. C3 says it is certified to ISO/IEC 27001:2022 and is working toward SOC 2 compliance. Pricing is on request; the plan has a one-time implementation fee that varies with operational complexity and an annual usage fee based on volume, including hosting, support, and maintenance. Support is included in the annual fee, and all service program levels include 24/7 support.
Good
- Carrier and supplier self-service portal
- Automates requests matching configured rules
- Supports recurring appointments and both load types
- Offers dashboards, reports, and vendor scorecards
- Can operate without system integrations
Watch out
- No free plan
- Pricing requires a sales quote
- Implementation fee varies with operational complexity
- Production data older than 24 months is unavailable for reporting
Who it suits
C3 Reservations is aimed at grocery, 3PL, and high-throughput distribution operations, especially facilities handling at least 10 dock doors and 100 appointments daily. It can suit teams that want carrier self-service and automated appointment handling.
Verdict
C3 Reservations combines appointment scheduling with carrier self-service, rule-based automation, and operational reporting. Confirm the tailored implementation and usage fees, and whether the data-retention terms suit your reporting needs.
Plans and prices
From C3 Reservations's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| C3 Reservations | Priced on request | Usage-based pricing · contact sales for a quote · One-time implementation fee varies with operational complexity; annual usage fee is based on usage volume and includes hosting, support, and maintenance. |
The facts
Each one read from C3 Reservations's own pages, with the date it was checked.
What it does
- Automation and alerts
- Requests that meet configured schedules and constraints can be processed automatically, and actions can trigger customizable email notifications.checked 4 Oct 2026
- Data protection
- C3 says data in transit uses TLS 1.3 with an RSA 2048-bit key, customer data at rest uses AES-256 encryption, and production data is hosted in Canadian facilities.checked 4 Oct 2026
- Data retention
- The Trust Center states that live data is retained for six months and historical data for two years, with ten years available under the Enterprise Service Level; it also says data older than 24 months is purged from the production environment and unavailable for reporting.checked 4 Oct 2026
- Documents and reporting
- Users can attach files to appointments, while dashboards, reports, vendor scorecards, and scheduled data extracts help monitor operations.checked 4 Oct 2026
- Integrations
- C3 says it offers API connections to TMS, WMS, and RTV systems, and its product tour also describes integration options for ERP systems.checked 4 Oct 2026
- Purpose
- C3 Reservations schedules inbound and outbound dock appointments for facilities including warehouses, distribution centres, and retail stores.checked 4 Oct 2026
- Scheduling rules
- Users can define facility constraints and natural-language rules for appointment duration, and reserve capacity with configurable expiration dates.checked 4 Oct 2026
- Security certification
- C3 says it is certified to ISO/IEC 27001:2022 and is working toward SOC 2 compliance.checked 4 Oct 2026
- Standalone use
- The product can operate without WMS, TMS, or yard management system integration; APIs are available for customers who need connections.checked 4 Oct 2026
- Support
- C3 says support and maintenance are included in the annual fee and all C3 Service Program levels include 24/7 support.checked 4 Oct 2026
- Target customers
- C3 describes the product as built for grocery, 3PL, and high-throughput distribution centres, and says it is proven at 10+ dock doors and 100+ appointments per day.checked 4 Oct 2026
- Web portal
- Carriers and suppliers can use a self-service web portal around the clock to request appointments across customer sites and manage their own logins.checked 4 Oct 2026
The company
- Company history and focus
- C3 Solutions says it was founded in 2000 and develops dock scheduling and yard management solutions for industries including retail, grocery, distribution, manufacturing, and parcel post.checked 4 Oct 2026
- Founded
- 2000checked 28 Sep 2026
- Headquarters
- Montreal, Quebec, Canadachecked 28 Sep 2026
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