
BusinessOptix Process Mining
5.4#13 in workflow analyticsWebAPI
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| Fact | BusinessOptix Process Mining | ProcessMind |
|---|---|---|
| Headquarters | Kansas City, Missouri, United States | Deventer, Netherlands |
| Integrations | The platform supports ERP, CRM, and IoT integrations through APIs and tailored configurations, as well as SAML 2.0 single sign-on. | REST APIs handle data and configuration, webhooks notify external systems, and the MCP server is available on Enterprise. |
| Support | Customers and partners can submit support tickets, use the knowledge base, or enroll in BusinessOptix Academy training courses. | Customers can contact support through in-application channels or [email protected]; the SLA targets 99.9% monthly uptime for eligible paid production subscriptions. |
It is intended for analysts, transformation leaders, and compliance officers working with operational process data. Its listed applications cover financial operations, customer service, manufacturing, and retail supply chains.
ProcessMind is designed for process modelers, process architects, and analysts, with viewer access for stakeholders. It may suit teams looking to combine BPMN modeling with process analysis in a browser, provided cloud hosting fits their requirements.