
BuildingLink
5.9#17 in tenant portal softwareAndroidiOSWeb
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| Fact | BuildingLink | Property Aura Tenant Portal |
|---|---|---|
| Purpose | BuildingLink is a cloud-based community and property management platform for condos, co-ops, HOAs, multifamily properties, and commercial buildings. | The tenant portal is a self-service website for tenants to submit maintenance requests with photos and communicate with landlords. |
| Security | BuildingLink states that it is ISO 27001:2022 accredited through ANAB and PCI DSS certified, with encryption, access controls, and audit logging. | Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure. |
| Support | BuildingLink lists phone support at (877) 501-7117 and email [email protected], Monday through Friday with weekend monitoring. | The Pro plan includes priority email support. |
BuildingLink suits property teams managing residential or commercial buildings and residents whose properties subscribe to the platform. Its tools cover both resident services and building maintenance operations.
It suits small landlords who want tenants to handle maintenance requests and messaging through a portal. The portal is a Pro feature, so it is not included in the free Basic plan.