Bugzilla
6.6#13 in game bug tracking softwareFree planFree planWebAPILinuxmacOS
VisitBugzilla vs Jira
What both publish
| Fact | Bugzilla | Jira |
|---|---|---|
| Founded | 1998 | 2002 |
| Headquarters | United States | Sydney, Australia and San Francisco, California |
| Security | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Bugzilla plans
- BugzillaFree
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick Bugzilla if…
Bugzilla suits software teams and organizations that need defect tracking, custom workflows, or controls over bug visibility. It is best considered by users able to install and maintain server software.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling