Bugfender
7.9#4 in mobile app monitoringFrom $39 a monthFree planAndroidiOSWebAPI
VisitBugfender vs BugSnag
What both publish
| Fact | Bugfender | BugSnag |
|---|---|---|
| API | Bugfender exposes an API for programmatic log queries and custom integrations. | Public APIs include data access, error reporting, build, sessions and uploads for source maps, dSYMs, Android mappings, NDK symbols, Breakpad symbols and other symbol files. |
| Documentation depth | The help center contains sections for getting started, supported development platforms, logging frameworks, advanced usage, troubleshooting, security, billing and on-premises deployments. | Documentation includes platform installation guides, product configuration, API references, enterprise deployment, security, troubleshooting and support material. |
| Headquarters | Barcelona, Spain (central office) | Somerville, Massachusetts, United States |
| Integrations | Official integrations include GitHub, Bitbucket, GitLab, Zapier, Slack, Trello, Basecamp, Jira, Zendesk, Intercom and Freshdesk. | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. |
| Purpose | Bugfender remotely collects application logs, errors, and crashes from devices to help teams investigate bugs and support users. | BugSnag monitors mobile and web apps to help development teams find bugs, fix them, and deploy stable releases. |
| Rating on G2 | 4.8 out of 5 from 4 reviews | 4.3 out of 5 from 38 reviews |
| Rating on GetApp | 4.2 out of 5 from 22 reviews | 4.7 out of 5 from 16 reviews |
| Rating on TrustRadius | 9 out of 10 from 1 review | 7.0 out of 10 from 7 reviews |
| Security controls | Bugfender states that logs use TLS 1.3 (with TLS 1.2 compatibility) and encryption in transit and at rest. | Security pages describe GCP hosting, TLS encryption, two-factor authentication, salted password hashes, API authentication and organization roles. |
| Self-hosting | The On-Premises Edition installs on customer servers using Docker images, Docker Compose or Helm charts. | Enterprise customers can deploy BugSnag on premises or in their own cloud infrastructure. |
Bugfender plans
- FreeFree
- Team$39 a month
- Pro$89 a month
- Premium$449 a month
- On-Premises$3,600 a month
- On-Premises License$3,600 a month
BugSnag plans
- FreeFree
- PreferredFree
- SelectFree
- EnterprisePriced on request
Pick Bugfender if…
Bugfender suits mobile and software teams that need device-level logs, crash reporting, or in-app user feedback. Its documented SDKs and integrations cover a range of development frameworks and team services.
Pick BugSnag if…
BugSnag suits development teams that need to monitor application errors, stability, and performance across mobile or web platforms. Teams with deployment or compliance requirements may consider Enterprise's on-premises option and listed security features.