
Bruin for Customer Success
8.2#1 in data transformation tools$0.01 usage-basedFree planWebAPIExtensionLinux
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| Fact | Bruin for Customer Success | Cube |
|---|---|---|
| Company | The website operator is Bruin Data Limited, registered in England and Wales, with an address in Denton, Manchester, United Kingdom. | The company is Cube Dev, Inc.; its about page names Artyom Keydunov and Pavel Tiunov as co-founders. |
| Deployment | Bruin says it can run in Bruin Cloud, a customer's own VPC, or on-premises. | Cube Cloud can run as a managed multi-tenant service on AWS or GCP, in a VPC on AWS, GCP, or Azure, or on a customer's cloud through BYOC. |
| Documentation depth | The documentation covers installation, pipelines, assets, commands, cloud operations, agents, integrations, deployment, CI/CD, secret providers, governance and a Python SDK. | The documentation covers administration, embedding, APIs, Cube Core, recipes, modeling, joins, measures, dimensions, pre-aggregations, integrations and MCP. |
| Integrations | Customer-success integrations named by Bruin include Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Stripe, Chargebee, Mixpanel, Amplitude and Pendo, with thousands more through APIs. | Listed data sources include Snowflake, BigQuery, Redshift, Databricks, ClickHouse, PostgreSQL, MySQL, MongoDB, Trino, Presto and AWS Athena. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews | 4.6 out of 5 from 79 reviews |
| Rating on G2 | 4.8 out of 5 from 2 reviews | 4.5 out of 5 from 27 reviews |
| Security | The company says it is ISO/IEC 27001:2022 certified and SOC 2 Type 2 attested, and lists AES-256 encryption at rest and in transit, SAML 2.0 and OAuth SSO, audit logs, IP whitelisting, and VPC peering support. | Cube states that data is encrypted at rest, API access uses token-based security, and application traffic is encrypted over SSL/TLS 1.2. |
| Security controls | Listed controls include AES-256 encryption at rest, TLS 1.2+ in transit, RBAC, SAML/OAuth SSO, IP allowlisting, audit logs and two-factor authentication. | Cube states that data is encrypted at rest, APIs require token security, traffic uses SSL/TLS 1.2, and SAML 2.0 and OAuth 2.0 are supported. |
It suits customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams who need account signals from multiple data sources. Deployment options include Bruin Cloud, a customer’s own VPC, or on-premises.
Cube suits teams building internal BI or embedded analytics that need governed business definitions shared across dashboards, applications, and AI agents. It also fits teams that want a free starting plan or cloud deployment choices.