
Bruin for Customer Success
8.2#1 in data transformation tools$0.01 usage-basedFree planWebAPIExtensionLinux
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| Fact | Bruin for Customer Success | CSHUBB |
|---|---|---|
| Integrations | Customer-success integrations named by Bruin include Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Stripe, Chargebee, Mixpanel, Amplitude and Pendo, with thousands more through APIs. | The site says native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; the pricing page lists HubSpot, Zoho CRM, and Freshworks connectors on Growth. |
| Intended users | The solution is aimed at customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams. | The site says CSHUBB is built for customer success teams and highlights BFSI, healthcare, and data-conscious SaaS teams. |
| Security | The company says it is ISO/IEC 27001:2022 certified and SOC 2 Type 2 attested, and lists AES-256 encryption at rest and in transit, SAML 2.0 and OAuth SSO, audit logs, IP whitelisting, and VPC peering support. | The security page states that CSHUBB uses PostgreSQL Row-Level Security for tenant isolation, TLS 1.2+ in transit, and AES-256 encryption at rest. |
It suits customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams who need account signals from multiple data sources. Deployment options include Bruin Cloud, a customer’s own VPC, or on-premises.
CSHUBB is aimed at customer success teams, including teams in BFSI, healthcare, and data-conscious SaaS. Its account views, predictions, and offline mode may suit teams coordinating customer work across connected tools.