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Brightpearl vs Microsoft Dynamics 365 Sales

What both publish

FactBrightpearlMicrosoft Dynamics 365 Sales
Founded20071975
Free planNoNo
IntegrationsIts listed integrations cover e-commerce, marketplaces, accounting, shipping and fulfillment, payments, EDI, 3PL, POS, marketing, reporting, returns, and warehouse management.Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator.
ProductBrightpearl is a retail operating system for retailers and wholesalers.Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity.
SecurityThe maker says the back-office uses TLS encryption, each client has a dedicated database, and accounts can be restricted by IP address.Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions.

Brightpearl plans

  • BrightpearlPriced on request

Microsoft Dynamics 365 Sales plans

  • Dynamics 365 Human Resources Self Service$4 a month
  • Dynamics 365 Sales free trialPriced on request
  • Dynamics 365 Sales free trial—
  • Dynamics 365 Human Resources$135 a month
  • Microsoft Relationship SalesPriced on request
  • Dynamics 365 Sales Professional$65

Pick Brightpearl if…

Brightpearl suits retailers and wholesalers coordinating orders, inventory, and sales across multiple channels or locations. It may also fit businesses that want integrated POS and accounting options.

Pick Microsoft Dynamics 365 Sales if…

You want what its maker publishes above — check its page for the details.

Charts they share