Brick
6.8#16 in knowledge management softwareFrom $5 a monthFree planWeb
VisitBrick vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Brick | ProProfs Knowledge Base |
|---|---|---|
| Customization | Users can choose design themes, add custom CSS, and embed HTML blocks and arbitrary JavaScript. | It offers 25+ page templates, white labeling, custom fonts and themes, custom CSS, custom domains, multi-branding and multiple help sites. |
| Free plan | Yes | Yes |
| Integrations | Brick says arbitrary HTML and JavaScript can connect third-party services, with Google Analytics, Intercom, Jotform, and Disqus as examples. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Support | Brick lists a knowledge base and chat support on its plans, and says team-workspace trials can be requested through support chat or email. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
Brick plans
- Hobby$5 a month
- Business$39 a month
- BasicFree
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Brick if…
Brick may suit people building public-facing documentation, knowledge bases, announcements, or tutorials from documents. Business is the listed option for teams needing shared workspaces and guest editing.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.