Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
VisitBrevo Conversations vs ReplyAgent
ReplyAgent
8.0#18 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Brevo Conversations | ReplyAgent |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Wilmington, Delaware, United States |
| Included agent seats | 1 | 5 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | Listed integrations include Baserow, Supabase, Cal.com, FireCrawl, n8n, Make.com, Meta CAPI, and ActiveCampaign. |
| Live agent chat | Yes | Yes |
| Mobile apps | Brevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time. | The company says its ReplyAgent app is available on the App Store and Google Play and is free with every plan. |
Brevo Conversations plans
- Pro$15 a month
- FreeFree
- Conversations Pro$15 a month
ReplyAgent plans
- FreeFree
- Premium$19 a month
- Ignite$299 a month
- Enterprise$599 a month
- Agency accountFree
- Standard workspace$19 a month
Pick Brevo Conversations if…
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
Pick ReplyAgent if…
It suits agencies and other organizations managing client workspaces and omnichannel messaging. Consultants, freelancers, enterprises, and franchises can use its white-label and role controls.