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Brevo Conversations vs Live Chat 3

What both publish

FactBrevo ConversationsLive Chat 3
Chat channelsomnichannelwebsite
Free planYesNo
IntegrationsOfficial integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email.The maker lists SMS integrations with Twilio, Plivo and Nexmo, plus a built-in click-to-chat feature for WhatsApp.
Live agent chatYesYes
Mobile appsBrevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time.Native iOS and Android apps are included with the license and communicate through the customer's server.
Visitor trackingYesYes

Brevo Conversations plans

  • Pro$15 a month
  • FreeFree
  • Conversations Pro$15 a month

Live Chat 3 plans

  • Live Chat 3$24, paid once

Pick Brevo Conversations if…

Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.

Pick Live Chat 3 if…

You want what its maker publishes above — check its page for the details.

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