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Brevo Conversations vs Lime Talk

Lime Talk

7.6#29 in live chat softwareFrom $8.40 a month
Free planAndroidiOSWebAPI
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What both publish

FactBrevo ConversationsLime Talk
Chat channelsomnichannelwebsite
Founded20122012
Free planYesNo
HeadquartersParis, FrancePrague 1, Czech Republic
IntegrationsOfficial integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email.The feature list includes a Google Analytics connection and API, and installation tutorials are provided for platforms including Shopify, WordPress, Magento, PrestaShop, and Google Tag Manager.
Live agent chatYesYes
Security and privacyBrevo says archived personal data is encrypted, stored separately, purged after retention periods and covered by GDPR breach notification commitments within 72 hours of detection.The feature list states that Lime Talk uses SSL encryption, has EU data centers and user access rights, and is GDPR compliant.
Visitor trackingYesYes

Brevo Conversations plans

  • Pro$15 a month
  • FreeFree
  • Conversations Pro$15 a month

Lime Talk plans

  • Lime TalkFree
  • White-labeled chatbox$8.40 a month

Pick Brevo Conversations if…

Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.

Pick Lime Talk if…

You want what its maker publishes above — check its page for the details.

Charts they share