
Brevo Conversations
8.1#5 in email marketing softwareFrom $15 a monthFree planAndroidiOSWebAPI
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| Fact | Brevo Conversations | Chatra |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2012 | Chatra says it launched its live chat tool in 2015. |
| Free plan | Yes | Yes |
| Included agent seats | 1 | 1 |
| Integrations | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. | The plans page lists WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier integrations. |
| Live agent chat | Yes | Yes |
| Mobile apps | Brevo provides Conversations apps for Android and iOS, with settings synchronized between mobile and desktop; only one device can be used at a time. | Chatra provides an agent dashboard accessible in a browser and mobile apps for iOS and Android. |
| Visitor tracking | Yes | Agents can view a real-time list of website visitors with details such as location, current page, referrer, operating system, and browser. |
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.
You want what its maker publishes above — check its page for the details.