Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
VisitBrand24 vs Socialcrab
Socialcrab
6.7#6 in social media hashtag tracking softwareFree planFree planWeb
VisitWhat both publish
| Fact | Brand24 | Socialcrab |
|---|---|---|
| Analytics | The platform provides sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. | The homepage lists public profile analysis, keyword performance, historical deep dives, best time to post, competitor benchmarking, and thread and carousel performance. |
| Headquarters | Wrocław, Poland | Depok, West Java, Indonesia |
| Reports | Brand24 supports PDF, CSV, PPTX, Excel, QuickShare, white-labelled, daily, and weekly reports. | Reports can include AI-powered takeaways and suggested next steps, and can be downloaded as PDF or Excel. |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | The site says it usually replies to questions about plans, passes, or reports within one business day. |
Brand24 plans
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$17,988 a year
Socialcrab plans
- ExploreFree
- Annual plans—
- Monthly plans—
- SCRB access pass—
Pick Brand24 if…
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
Pick Socialcrab if…
Socialcrab suits brands, agencies, creators, communities, marketers, founders, and analysts researching public Instagram accounts or keywords. It may also suit teams preparing competitor, campaign, creator, or content reports.