
Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
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| Fact | Brand24 | MediaLens |
|---|---|---|
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | |
| Analytics | The platform provides sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. | Accounts Analysis aggregates social media performance data from Facebook, Instagram, and YouTube. |
| Free plan | No | No |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | Facebook,Instagram,YouTube,Xiaohongshu,LIHKG |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | The pricing page lists priority support for Enterprise and expert-led onboarding for Premium and Enterprise. |
| Tracked query limit | 3 | 100 |
| Web monitoring | Yes | Yes |
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
You want what its maker publishes above — check its page for the details.