
Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
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| Fact | Brand24 | Media Meter |
|---|---|---|
| AI features | Brand24 offers AI Insights, Events Detection, Brand Assistant, Sentiment Analysis, Topic Analysis, and Smart Context Search. | The platform provides locally calibrated sentiment analysis, spike and shift detection, AI-assisted briefings, and author and entity recognition. |
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | email,mobile,Slack,Teams,war room |
| Analytics | The platform provides sentiment analysis, influencer scoring, trend charts, Presence Score, reach, engagement, and topic analysis. | Stories are scored using proprietary Story Value, Author Score, and Publication Score metrics calibrated to Philippine media reach and authority. |
| Headquarters | Wrocław, Poland | The site lists its address as 3rd Floor, M&J Bldg., 121 Don A. Roces Ave, Quezon City 1103. |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | Alerts can be routed to email, mobile, Slack, and Teams; Excel, PDF, Power BI, Tableau, and REST API exports or integrations are described. |
| News monitoring | Yes | Yes |
| Reports | Brand24 supports PDF, CSV, PPTX, Excel, QuickShare, white-labelled, daily, and weekly reports. | The company offers free, analyst-written sector intelligence briefs; this is a free report offer, not a stated free software plan. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Instagram,X (Twitter),LinkedIn,Reddit,YouTube,TikTok,Twitch,Medium,Quora | Facebook,X (Twitter),Instagram,YouTube,TikTok,Reddit |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | The company says procurement support responds to compliance queries within two business days and general contact briefs are routed within one business day. |
| Web monitoring | Yes | Yes |
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
It suits corporate communications, PR agencies, government and public-sector teams, and marketing or brand teams monitoring Philippine coverage.