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Brand24 vs Cool Tabs Social Listening

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Brand24

8.2#1 in social media listening softwareFrom $249 a month
AndroidiOSWebAPI
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What both publish

FactBrand24Cool Tabs Social Listening
Founded20112011
Free planNoNo
IntegrationsBrand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server.Cool Tabs lists IBM Watson Analytics for sentiment analysis and says all plans include access to Social Listening & Analytics.
Paid from19949
ReportsBrand24 supports PDF, CSV, PPTX, Excel, QuickShare, white-labelled, daily, and weekly reports.Monitoring data can be exported in PDF and Excel.
SupportEnterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews.Cool Tabs directs users to its HelpDesk and lists email support at [email protected] and phone support at +34 91 101 19 29.

Brand24 plans

  • Individual$249 a month
  • Team$349 a month
  • Pro$499 a month
  • Business$699 a month
  • Enterprise$17,988 a year

Cool Tabs Social Listening plans

  • Stone$49 a month
  • Gold$199 a month
  • Diamond$499 a month
  • EnterprisePriced on request

Pick Brand24 if…

Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.

Pick Cool Tabs Social Listening if…

This service suits teams tracking campaign activity and audience response on X and Instagram. Its profile and monthly-item caps make the plan limits important for teams with larger monitoring needs.

Charts they share