
Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
Visit

| Fact | Brand24 | Cool Tabs Social Listening |
|---|---|---|
| Founded | 2011 | 2011 |
| Free plan | No | No |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | Cool Tabs lists IBM Watson Analytics for sentiment analysis and says all plans include access to Social Listening & Analytics. |
| Paid from | 199 | 49 |
| Reports | Brand24 supports PDF, CSV, PPTX, Excel, QuickShare, white-labelled, daily, and weekly reports. | Monitoring data can be exported in PDF and Excel. |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | Cool Tabs directs users to its HelpDesk and lists email support at [email protected] and phone support at +34 91 101 19 29. |
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
This service suits teams tracking campaign activity and audience response on X and Instagram. Its profile and monthly-item caps make the plan limits important for teams with larger monitoring needs.