bot9
6.8#154 in chatbot buildersFrom $199 a monthAndroidiOSWebAPI
Visitbot9 vs Chatbase
What both publish
| Fact | bot9 | Chatbase |
|---|---|---|
| Analytics | Bot9 offers real-time analytics about customer behavior and customer details for training the bot. | Backstage and analytics tools expose conversation topics, sentiment, trends, confidence and operational summaries. |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The site lists Crisp, Discord, Freshdesk, Intercom, Messenger, Shopify, Slack, Zendesk, and WhatsApp integrations. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge-base answers | Yes | Yes |
| Paid from | 199 | 40 |
bot9 plans
- Starter$199 a month
- Professional$499 a month
- EnterprisePriced on request
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick bot9 if…
You want what its maker publishes above — check its page for the details.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.