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BoldDesk vs Chatwoot

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactBoldDeskChatwoot
Founded20012016
Free planNoYes
Included agent seats52
Paid from2019

BoldDesk plans

  • BoldDesk - 5 agents$99 a month
  • BoldDesk - 10 agents$199 a month
  • BoldDesk - 25 agents$349 a month
  • BoldDesk - 50 agents$499 a month
  • BoldDesk - 75 agents$749 a month
  • BoldDesk - 100 agents$999 a month

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Pick BoldDesk if…

You want what its maker publishes above — check its page for the details.

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Charts they share