BoardQ
7.4#3 in customer service gamification softwareFrom $8.99 a monthFree planWebAPI
VisitBoardQ vs Unity Contact Center
Unity Contact Center
6.2#15 in customer service gamification softwareWebWindows
VisitWhat both publish
| Fact | BoardQ | Unity Contact Center |
|---|---|---|
| Integrations | The maker lists HubSpot, Zendesk, and Google Sheets (Beta) as native integrations, and describes webhook connections with Salesforce, Pipedrive, Zapier, and Make. | The Unity Contact Center portal can connect to Microsoft 365, Exchange, Gmail and Twitter; Kakapo also lists CRM integrations including Salesforce, Microsoft Dynamics, Zendesk, Zoho, Sugar CRM and Agile CRM. |
| Product | BoardQ creates live leaderboards and scoreboards for teams, events, games, classrooms, and competitions. | Unity Contact Center combines voice, email, web chat, SMS, callbacks and Twitter in a blended agent interface. |
| Support | The contact page gives [email protected] and says replies usually arrive within one business day, with priority for paid tiers. | Kakapo says Unity runs over existing BroadSoft infrastructure and offers global support. |
BoardQ plans
- BasicFree
- Premium$8.99 a month
- Enterprise$89 a month
Unity Contact Center plans
No prices published.
Pick BoardQ if…
BoardQ suits organizers of team contests, classroom quizzes, trivia, sporting events and other competitions who want shareable live scoreboards.
Pick Unity Contact Center if…
Unity Contact Center is aimed at small and medium businesses that need to manage inbound communications across several channels. It depends on the Cisco BroadSoft ACD platform.