BlueSpice
7.9#15 in knowledge base softwareFrom €4.50 a monthFree planSelf-hosted
VisitBlueSpice vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | BlueSpice | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Regensburg, Germany | San Francisco, California, United States |
| Integrations | BlueSpice integrates applications and connects to infrastructure | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Paid from | BlueSpice pro starts from 4.50 EUR per user/month | 55 |
| Publishing audience | both | both |
BlueSpice plans
- BlueSpice freeFree
- BlueSpice pro Cloud€4.50 a month
- BlueSpice farm Cloud€8.50 a month
- BlueSpice pro On Premises—
- BlueSpice farm On Premises—
- BlueSpice farm—
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick BlueSpice if…
BlueSpice suits companies that need shared documentation with controlled access, versioning, and workflows. It may also fit teams seeking cloud or self-hosted deployment options.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.