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Blitzz Visual Remote Assistance vs LiveCall

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LiveCall

7.5#4 in video customer support softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactBlitzz Visual Remote AssistanceLiveCall
Company identityThe Google Play listing identifies the developer as Blitzz, Inc.LiveCall is operated by Spinshell, Inc. (スピンシェル株式会社), founded in February 2006 and headquartered in Tokyo.
IntegrationsNamed integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options.LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded.
Rating on GetApp4.7 out of 5 from 20 reviews4.9 out of 5 from 7 reviews

Blitzz Visual Remote Assistance plans

  • ScreenShare for Browser$19 a month
  • ScreenShare Everywhere$25 a month
  • BlitzzCam annual$39.99 a month
  • BlitzzCam monthly$49.99 a month
  • Concierge Professional$175 a month
  • Inspect Professional$334 a month

LiveCall plans

  • FreeFree
  • EnterprisePriced on request
  • ProPriced on request
  • StandardPriced on request

Pick Blitzz Visual Remote Assistance if…

Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.

Pick LiveCall if…

LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.

Charts they share