
Blitzz Visual Remote Assistance
7.8#1 in remote video support softwareFrom $19 a monthAndroidiOSWebAPI
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| Fact | Blitzz Visual Remote Assistance | LiveCall |
|---|---|---|
| Company identity | The Google Play listing identifies the developer as Blitzz, Inc. | LiveCall is operated by Spinshell, Inc. (スピンシェル株式会社), founded in February 2006 and headquartered in Tokyo. |
| Integrations | Named integrations include Salesforce, ServiceNow, Zendesk, Genesys Cloud CX, Microsoft Dynamics 365, NICE CXone and HubSpot, with Zapier and REST API options. | LiveCall can connect with a company's app or other systems through API and data integrations; Google Analytics tracking can also be embedded. |
| Rating on GetApp | 4.7 out of 5 from 20 reviews | 4.9 out of 5 from 7 reviews |
Blitzz suits contact center and field service teams, inspectors, auditors, and organizations conducting remote inspections. It is relevant for teams that need guests to join visual support sessions without an app download.
LiveCall suits B2C service providers that need browser-based calls, reservations, or remote customer support. Its administrative and integration features may also suit organizations managing staff, bookings, and service data.