Black Box Intelligence Response Center
5.6#26 in restaurant review management softwareWeb
Visit| Fact | Black Box Intelligence Response Center | ReviewInc |
|---|---|---|
| Company history | Black Box Intelligence says it was founded by restaurant operators and has served the industry for 30+ years. | LinkedIn lists ReviewInc as founded in 2012 and headquartered in Los Angeles, California. |
| Founded | 1995 | 2011 |
| Headquarters | Dallas, Texas, United States | Woodland Hills, California, USA |
| Integrations | The integrations page says BBI connects with 50+ complementary platforms and supports reviews, social media, point of sale, loyalty and CRM, and order and pay categories. | Published integrations include Zapier, Salesforce, Hootsuite, ServiceTitan, ModMed, Housecall Pro, Okta, Entrust, WhatsApp, HubSpot, and Google Maps. |
Response Center is aimed at restaurant brands and chains coordinating guest feedback across multiple locations. Its roles, approval flows, and reporting dashboards may suit teams that need head-office oversight.
ReviewInc suits businesses that want to request and monitor customer reviews, manage responses, and display reviews online. Its listed plans include options for a single location and for unlimited locations and users.