
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | TimeGrid |
|---|---|---|
| Headquarters | London, United Kingdom | Texas, United States |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | The Enterprise plan includes state EVV aggregator integration; no other named TimeGrid software integrations are stated on the page. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The maker says TimeGrid encrypts data in transit and at rest, isolates agency data with database-level row-level security, logs PHI access, and supports MFA and daily backups. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated success manager. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
It suits care agencies needing EVV, scheduling, documentation, medication, billing, and caregiver mobile tools. Supported organizations include home care, home health, waiver, day, disability, assisted living, residential, and multi-site providers.