
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | Rosemark System |
|---|---|---|
| Founded | 2017 | 2002 |
| Headquarters | London, United Kingdom | Ann Arbor, Michigan, United States |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | Rosemark is home care management software for agencies, supporting caregiver scheduling, operations, payors, outcomes, and data. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | Rosemark describes dedicated servers, SSH password protection, SSL RSA encryption, routine replicated backups, and third-party network and cyber security services. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Rosemark describes phone and email technical support with 24/7 availability and a dedicated customer service representative. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
Rosemark suits small and new home care agencies, particularly private-pay teams moving from paper files or spreadsheets. Agencies needing Medicaid integrations should consider Standard or Enterprise rather than Starter.