
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | Generations Homecare System |
|---|---|---|
| Founded | 2017 | 2002 |
| Headquarters | London, United Kingdom | Midland, Michigan, United States |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | The pricing page lists QuickBooks and QuickBooks Online integration, billing exports to a clearinghouse, and payroll and billing exports for ADP, Paychex, and others. |
| Intended users | Birdie says its platform supports care businesses of all sizes, from providers onboarding their first client to established operators. | The system is designed for homecare administrators, schedulers, case managers, caregivers, and people receiving care. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | Generations is an all-in-one homecare agency management system for connecting care teams, simplifying tasks, and supporting compliance. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The vendor says web access uses SSL, agency data is isolated at the database level, and backups are encrypted. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Support and training are unlimited; the vendor offers LiveChat, phone support, and a one-on-one onboarding trainer. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
It is designed for homecare administrators, schedulers, case managers, caregivers, and people receiving care. It may suit agencies that need scheduling, EVV, billing, payroll, and client or caregiver management in one system.