
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | CareSmartz360 |
|---|---|---|
| Headquarters | London, United Kingdom | Pittsford, New York, United States |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | CareSmartz360 offers open APIs and integrations including Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | CareSmartz360 is an all-in-one home care software platform for private duty and independent home care agencies. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The platform is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | Subscriptions include regular software updates and dedicated support, while onboarding includes personalized training and guided data migration. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
CareSmartz360 is for private duty and independent home care agencies managing caregivers, clients, billing, and EVV. Its agency and caregiver apps, family portals, and multi-payer billing support are relevant to teams coordinating care and administrative work.