Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
VisitBirdie vs CareLineLive
CareLineLive
6.5#13 in home care scheduling softwareFrom £8.10 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | Birdie | CareLineLive |
|---|---|---|
| Carer app | The Carer App provides schedules, care plans, tasks, messaging, and check-in tools, with offline capabilities. | The Carer Companion app lets carers view rotas, check in and out of visits, complete tasks and record notes. |
| Founded | 2017 | 2014 |
| Headquarters | London, United Kingdom | West Sussex, United Kingdom |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | Listed integrations include Xero, Sage, Hastee, Tempaid, CM2000, ContrOCC, TotalMobile and GP Connect. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | CareLineLive is a cloud-based home care management platform for home care agencies and domiciliary care providers. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | CareLineLive states it is certified to ISO 27001, the NHS Data Security and Protection Toolkit and Cyber Essentials Plus. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | The pricing page says customers receive three onboarding sessions and ongoing support, including UK-based phone support, at no additional charge. |
Birdie plans
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
- AdvancedPriced on request
CareLineLive plans
- eRoster£8.10 a month
- Bring Your Own Device (BYOD)£19.70 a month
- Fully managed phones service£45 a month
Pick Birdie if…
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
Pick CareLineLive if…
It suits home care agencies and domiciliary care providers looking to coordinate care operations and family access. The company says it serves independent, growing and enterprise providers, including multi-region organisations.