
Birdie
6.9#4 in home care scheduling softwareFrom £2.75 a monthAndroidiOSWeb
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| Fact | Birdie | CareConnect EVV |
|---|---|---|
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | CareConnect EVV is a home care platform connecting agencies, caregivers, clients, and families with scheduling, visit verification, and care documentation. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | The site describes AES-256 encryption at rest, TLS 1.3 in transit, multifactor authentication, role-based access, and multi-tenant data isolation. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | The Professional plan lists priority support, while Enterprise lists dedicated support. |
Birdie suits homecare agencies that need care records alongside rostering, finance, and compliance tools. Its staff and family apps serve carers, office teams, managers, and relatives.
CareConnect EVV suits home care agencies and their caregivers who need scheduling, visit verification, and documentation tools. Its family portal can also serve clients’ relatives, while Enterprise is aimed at franchises and multi-state operators.