Birdeye
6.8#2 in multi-location marketing platformsAndroidiOSWebAPI
VisitBirdeye vs Uberall Review Management
Uberall Review Management
6.9#1 in multi-location marketing platformsAndroidiOSWebAPI
VisitWhat both publish
| Fact | Birdeye | Uberall Review Management |
|---|---|---|
| Company identity | The site identifies the company as Birdeye Inc. | The legal entity is Uberall GmbH, headquartered in Berlin, Germany, and founded in 2013. |
| Founded | Birdeye's about page says its founders began building the company in 2012. | 2013 |
| Headquarters | Palo Alto, California, United States | Berlin, Germany |
| Integrations | Birdeye says it connects with more than 3,000 software systems, including CRM, EHR, PMS, and POS tools, through MCP and APIs. | Official examples show review data flowing to Zendesk, sales data from Shopify and reports to Power BI; the company advertises more than 1,000 connected apps. |
| Review generation | Its review-generation agent chooses the timing and channel for requests and learns which sends work best. | The platform sends branded review requests by email, SMS and QR code, with templates and automatically generated QR codes. |
| Security | Birdeye lists SOC 2 Type II, ISO 27001, HIPAA, GDPR, and CCPA/CPRA, and says customer data is not used to train public models. | Uberall says it is SOC 2 Type II certified, encrypts data in transit using TLS 1.2 or later and at rest, and enforces two-factor authentication and SSO. |
Birdeye plans
- Birdeye subscriptionPriced on request
Uberall Review Management plans
- ConnectPriced on request
- Show UpPriced on request
- Stand OutPriced on request
Pick Birdeye if…
Birdeye suits multi-location brands that need to collect and manage reviews across review sites and social channels. Its location comparisons and visibility tracking may help teams managing reputation across multiple sites.
Pick Uberall Review Management if…
Uberall Review Management suits multi-location brands managing reviews across many sites and locations. It is relevant to organizations needing centralized responses, review requests, and location-level sentiment insights.