BigChange
7.1#51 in field service management softwareAndroidiOSWebAPI
VisitBigChange vs Odyssee Field Service
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | BigChange | Odyssee Field Service |
|---|---|---|
| API | The BigChange Developer API supports connecting software, automating tasks and syncing data in real time, including through low-code tools such as Power Automate. | The documented REST API supports XML or JSON and HTTP GET, POST, PUT and DELETE operations against controllers such as Company and Jobs. |
| Customer portal | Yes | Advanced and higher plans provide a web customer portal and service desk for communication and requests. |
| Founded | 2013 | 2008 |
| Headquarters | Leeds, United Kingdom | Brussels, Belgium |
| Integrations | BigChange describes integrations with Sage and Xero and says APIs and web services can support optional integrations with ERP and other industry platforms. | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. |
| Mobile app | The BigChange app lets field staff complete assigned jobs while on the road and is available through the iOS App Store and Google Play Store. | The technician app supports offline access, work-order execution, and customer signatures. |
| Support | BigChange says customers have 24/7 access to its UK-based RoadCrew support team, a customer success manager and training resources. | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. |
BigChange plans
- BigChange plansPriced on request
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
Pick BigChange if…
BigChange suits UK field service businesses, including plumbing and HVAC, utilities, drainage, electrical contracting, and equipment hire. It connects office teams, field staff, and customers through management tools, a mobile app, and a customer portal.
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.