BigAnt Live Chat
6.7#72 in live chat software$399 one-timeAndroidiOSSelf-hostedWindows
VisitBigAnt Live Chat vs Freshchat
What both publish
| Fact | BigAnt Live Chat | Freshchat |
|---|---|---|
| Chat channels | website | omnichannel |
| Headquarters | Hangzhou, China | San Mateo, California, United States |
| Live agent chat | Yes | Yes |
| Security | The product page says messages and files are protected with RC4 stream encryption and RSA public/private key exchanges; the features page separately says network messages use AES256 encryption. | Standalone Freshchat data stores are encrypted in transit and at rest, with controls audited under SOC 2, ISO 27001, ISO 27701, and Cyber Essentials Plus certifications. |
| Support | The pricing page says purchased licenses include support via email, telephone, or online chat. | Freshchat provides support through phone, live chat, email, community forums, and a knowledge base. |
BigAnt Live Chat plans
- BigAnt Messenger Pro$399, paid once
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Pick BigAnt Live Chat if…
You want what its maker publishes above — check its page for the details.
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.