BigAnt Live Chat
6.7#72 in live chat software$399 one-timeAndroidiOSSelf-hostedWindows
VisitBigAnt Live Chat vs Chatwoot
What both publish
| Fact | BigAnt Live Chat | Chatwoot |
|---|---|---|
| Chat channels | website | omnichannel |
| Live agent chat | Yes | Yes |
| Security | The product page says messages and files are protected with RC4 stream encryption and RSA public/private key exchanges; the features page separately says network messages use AES256 encryption. | Chatwoot states that it is SOC 2 Type II certified, GDPR compliant, and encrypts data at rest and in transit with AES-256 using AWS KMS hardware security modules. |
| Support | The pricing page says purchased licenses include support via email, telephone, or online chat. | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. |
BigAnt Live Chat plans
- BigAnt Messenger Pro$399, paid once
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Pick BigAnt Live Chat if…
You want what its maker publishes above — check its page for the details.
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.