
BeyondTrust Remote Support
7.7#40 in remote desktop softwareAndroidiOSWebAPI
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| Fact | BeyondTrust Remote Support | HopToDesk |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Atlanta, Georgia, United States | Sheridan, Wyoming, United States |
| Mobile apps | Yes | Yes |
| Session recording | Yes | Sessions can be recorded and reviewed in a searchable recording library. |
| Supported platforms | Windows,macOS,Linux,Chrome OS,iOS,Android | Windows, macOS, Linux, Android, iOS, Chrome OS, FreeBSD, and Raspberry Pi. |
Remote Support is aimed at enterprise service desks and organizations supporting users, servers, workstations, network devices, kiosks, or unattended systems. It may suit teams that need browser-based remote access and session auditing.
HopToDesk suits individuals and teams seeking remote device access across desktop and mobile platforms. Its free tier is limited to 2 users, 3 devices, and 50 monthly help-desk tickets.