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Bay-Master vs GEM-CAR

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GEM-CAR

7.6#2 in automotive softwareFrom $149 a month
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What both publish

FactBay-MasterGEM-CAR
Digital inspectionsUsers can customize inspection forms, add notes and pictures, and create estimates related to an inspection.The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses.
HeadquartersThe contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755.Montreal, Quebec, Canada
IntegrationsThe site lists integrations or connections with QuickBooks, Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart.The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo.
PurposeBay-Master is auto repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting.GEM-CAR is automotive repair-shop management software covering work orders, invoicing, inventory, scheduling and point of sale.
SchedulingShops can schedule tickets, name their bays, set committed times, and view schedules by day, week, or month.Its agenda supports color-coded appointments, drag-and-drop scheduling, technician assignments, breaks and holidays.
SupportThe contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST.GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page.

Bay-Master plans

  • EssentialsPriced on request
  • High PerformancePriced on request
  • TraditionalPriced on request

GEM-CAR plans

  • I Standard$149 a month
  • II Premium$299 a month
  • III Elite$379 a month

Pick Bay-Master if…

Bay-Master suits auto repair shops that need to manage jobs, parts, inspections, schedules, and customer communication. Essentials is described as an option for a small shop that mainly needs to create invoices.

Pick GEM-CAR if…

GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.

Charts they share