Bay-Master
6.5#11 in automotive softwareAndroidiOSWebWindows
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| Fact | Bay-Master | GEM-CAR |
|---|---|---|
| Digital inspections | Users can customize inspection forms, add notes and pictures, and create estimates related to an inspection. | The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses. |
| Headquarters | The contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755. | Montreal, Quebec, Canada |
| Integrations | The site lists integrations or connections with QuickBooks, Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. | The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo. |
| Purpose | Bay-Master is auto repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. | GEM-CAR is automotive repair-shop management software covering work orders, invoicing, inventory, scheduling and point of sale. |
| Scheduling | Shops can schedule tickets, name their bays, set committed times, and view schedules by day, week, or month. | Its agenda supports color-coded appointments, drag-and-drop scheduling, technician assignments, breaks and holidays. |
| Support | The contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST. | GEM-CAR provides a Help Center, ticket submission, GEM-ACADEMY training, remote support and a system-status page. |
Bay-Master suits auto repair shops that need to manage jobs, parts, inspections, schedules, and customer communication. Essentials is described as an option for a small shop that mainly needs to create invoices.
GEM-CAR is aimed primarily at auto repair shops. It also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.