BatchDialer
6.7#8 in predictive dialer softwareFrom $95 a monthAndroidiOSWebAPI
VisitBatchDialer vs VICIdial
What both publish
| Fact | BatchDialer | VICIdial |
|---|---|---|
| Call handling | The platform supports inbound call forwarding, queues, IVR, voicemail drops, and unlimited inbound and outbound calling across the listed plans. | It supports inbound, outbound, and blended calls, as well as inbound email and website chat through a web-based agent interface. |
| Compliance tools | BatchDialer says it can scrub lists against the Federal Do Not Call registry and automatically filter known litigators. | Features include DNC lists, time-zone restrictions, drop timers and variable predictive drop percentages for calling-regulation compliance. |
| Dialing | Plans include 3 lines per agent on Starter and 5 lines per agent on Pro and Enterprise. | Campaigns can use automatic or predictive dialing, including an adaptive dialing algorithm. |
| Integrations | The integrations page lists native connections including HubSpot, Podio, Zoho, PropStream, BatchLeads, Google Calendar, Mailchimp, and Intercom, plus Zapier-powered connections. | Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP. |
| Product | BatchDialer describes itself as a cloud-based multi-line dialing solution with predictive and preview dialing, real-time analytics, and a built-in CRM. | VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer. |
BatchDialer plans
- Starter$95 a month
- Pro$151 a month
- Enterprise$199 a month
VICIdial plans
- Free Open-Source DownloadFree
- VICIhost hosting$400 a month
- Additional VICIhost server provisioning$500, paid once
- VICIhost initial provisioning$1,000, paid once
Pick BatchDialer if…
BatchDialer suits businesses and teams handling outbound or inbound calling, including real estate, roofing and solar, BPO or call centers, and collections. Its agent plans and coaching features may fit teams that need call monitoring and reporting.
Pick VICIdial if…
You want what its maker publishes above — check its page for the details.