BasePress
6.0#130 in knowledge base softwareFrom $79 a yearWebSelf-hosted
VisitBasePress vs Zendesk Guide
Zendesk Guide
8.6#3 in knowledge base softwareFrom $19 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | BasePress | Zendesk Guide |
|---|---|---|
| Content analytics | Yes | Yes |
| Free plan | No | No |
| Integrations | BasePress Premium integrates with WPML for multilingual knowledge bases, and the maker also lists SearchWP integration. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| Publishing audience | both | both |
BasePress plans
- Essential$79 a year
- Pro$279 a year
- Elite$779 a year
Zendesk Guide plans
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
Pick BasePress if…
You want what its maker publishes above — check its page for the details.
Pick Zendesk Guide if…
It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.