Ballpark
7.7#3 in usability testing softwareFrom $125 a monthAndroidiOSWebAPI
VisitBallpark vs UserLens
What both publish
| Fact | Ballpark | UserLens |
|---|---|---|
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Lumi uses customer profiles and product behavior to prepare personalized guidance in campaigns approved by the customer. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Userlens says its safeguards include access controls, confidentiality obligations, and measures appropriate to the information. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The pricing page lists priority support for Growth and dedicated implementation and support for Enterprise. |
Ballpark plans
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- Enterprise PlatformPriced on request
- Enterprise—
UserLens plans
- FreeFree
- Starter$100 a month
- Growth$1,000 a month
- EnterprisePriced on request
Pick Ballpark if…
You want what its maker publishes above — check its page for the details.
Pick UserLens if…
UserLens suits product-led growth and product teams managing adoption, conversion, and retention campaigns. Its free plan also fits teams beginning with smaller profile and email volumes.