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AvidFlow vs Tracker

Tracker

8.3#1 in case management softwareFrom $24 a month
Free planAndroidiOSWebmacOS
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What both publish

FactAvidFlowTracker
Audit trailYesYes
Case intakeDynamic forms adapt to case type and user responses to capture information for processing.It automates the import of arrest data and citations to reduce redundant data entry.
Deploymentcloudcloud
HeadquartersWashington, DC, United StatesAtlanta, Georgia
IntegrationsThe product page describes interoperability with third-party systems and tools; the FOIA solution page specifies data exchange with FOIA.gov through an API.The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations.
Intended usersThe product is presented for government agencies managing needs ranging from claims to compliance.The company says its mission is to empower creators and businesses to build a brand and tell their stories.
PurposeAvidFlow Case Management is designed to simplify case intake, processing, and resolution for government agencies.Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition.
Reporting dashboardsYesYes
SupportThe case management page says in-system guidance and a knowledge base provide employees with information about features, policies, and workflows.Riverside says the same people who develop Tracker support it and answer the phone.
Workflow automationYesYes

AvidFlow plans

No prices published.

Tracker plans

  • FreeFree
  • Pro$24 a month
  • Grow$34 a month
  • Webinar$79 a month
  • BusinessPriced on request

Pick AvidFlow if…

You want what its maker publishes above — check its page for the details.

Pick Tracker if…

You want what its maker publishes above — check its page for the details.

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