Auditcall
6.5#14 in call tracking softwareFrom $2 a monthFree planWebAPI
VisitAuditcall vs PBXDom
What both publish
| Fact | Auditcall | PBXDom |
|---|---|---|
| Data retention | Call recordings, transcripts, and metadata are retained according to customer-configured settings and then deleted or de-identified. | Retention ranges from one year on Basic to five or more years on Enterprise. |
| Headquarters | Wilmington, Delaware, United States | Covina, California, United States |
| Security | The privacy policy says data is encrypted in transit and at rest and describes network segmentation, least-privilege access, continuous monitoring, and independent audits including AICPA SOC 2 and HIPAA-aligned controls. | PBXDom’s security page describes a local collector forwarding PBX call records to hosted reporting, and explicitly says that page implies no certification or compliance status. |
Auditcall plans
- Free AccountFree
- Pay-As-You-Go Minutes$0.01, paid once
- Virtual Numbers$2 a month
PBXDom plans
- Basic$99 a month
- Pro$199 a month
- Scale$499 a month
- Advanced$1,199 a month
- Enterprise on-premises$60,000 a year
- Enterprise on-premises version$60,000 a year
Pick Auditcall if…
It suits contact centers, call centers, agencies, sales and support teams, and businesses that rely on customer phone communication. Teams needing call attribution or phone-based workflow integrations may find its listed tracking and integration features relevant.
Pick PBXDom if…
PBXDom may suit IT teams that want reporting and call accounting for an existing phone system. It is intended for organizations maintaining systems, including legacy PBXs, rather than replacing them.