AudioCodes Interaction Insights
6.3#8 in call recording softwareAndroidiOSWebAPI
VisitAudioCodes Interaction Insights vs Dubber
What both publish
| Fact | AudioCodes Interaction Insights | Dubber |
|---|---|---|
| Founded | 1993 | 2011 |
| Headquarters | Or Yehuda, Israel | Melbourne, Australia |
| Integrations | The product is Microsoft Teams certified and supports SIPREC recording for Zoom and other on-premises or cloud UC environments; Cisco Webex certification is marked coming soon. | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. |
| Product | Interaction Insights is a cloud-based compliance recording and AI analytics solution for Microsoft Teams and other unified communications environments. | Dubber captures and consolidates compliant voice recordings from telecommunication networks and collaboration services in a secure cloud platform. |
| Security | The page lists Microsoft Azure SSO, role-based access controls, 256-bit AES encryption at rest, 256-bit SSL/TLS encryption in transit and user activity event logs. | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. |
AudioCodes Interaction Insights plans
- Compliance RecordingPriced on request
- Essential RecordingPriced on request
Dubber plans
- Dubber You$14.95 a month
- Dubber Teams$19.95 a month
- Dubber Premier$49.95 a month
- Microsoft Teams subscriptionPriced on request
Pick AudioCodes Interaction Insights if…
Interaction Insights may suit organizations that need to record unified communications for compliance, quality assurance or training. It is designed for Microsoft Teams and other UC environments, with available capture depending on the setup.
Pick Dubber if…
Dubber is aimed at communication service providers, governments, and enterprises that need to capture, review, or analyze communications. The web portal remains the access route for recordings after the mobile apps stopped functioning.