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AthenaText vs Crisp

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AthenaText

6.6#12 in sms chatbot softwareFrom $49 a month
Free planWebAPI
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Crisp

8.1#1 in sms chatbot softwareFrom $45 a month
Free planAndroidiOSWebAPI
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What both publish

FactAthenaTextCrisp
APIThe pricing page says plans include webhooks and API access for pushing qualified leads into other tools.The REST API provides access and control over Crisp data such as conversations and contacts.
IntegrationsThe integrations page lists HubSpot, Discord, Zapier, webhooks, and CSV export as available; Salesforce, Slack, Google Calendar, and Google Sheets are marked coming soon.The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira.
ProductAthenaText is an AI SMS qualification platform that converses with leads, scores replies, and hands qualified leads to a team.Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing.
SecurityAthenaText says its SOC 2 Type II audit is in progress and Enterprise adds SSO and advanced security controls.Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know.

AthenaText plans

  • FreeFree
  • Core$49 a month
  • Titan$149 a month
  • EnterprisePriced on request

Crisp plans

  • FreeFree
  • Mini$45 a month
  • Essentials$95 a month
  • Plus$295 a month
  • EnterprisePriced on request

Pick AthenaText if…

AthenaText is aimed at inbound, appointment-driven businesses, including home services, real estate and professional services. It suits teams that want SMS lead qualification, routing and shared conversation handling.

Pick Crisp if…

Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.

Charts they share