Assessforce
5.7#163 in case management softwareWebAPI
VisitAssessforce vs Tracker
What both publish
| Fact | Assessforce | Tracker |
|---|---|---|
| Deployment | Assessforce is described as SaaS-based and cloud-based, with customer instances and data hosted in Amazon Web Services. | cloud |
| Integrations | The maker says APIs and standards-based interfaces support retrieving and transferring data to and from existing applications. | The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. |
| Intended users | The maker presents the software for social services organizations serving individuals and families, including public assistance employment and affordable housing programs. | The company says its mission is to empower creators and businesses to build a brand and tell their stories. |
| Product | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Riverside provides tools for recording remote podcasts and video interviews. |
| Purpose | Assessforce is enterprise case management software for public, for-profit, and nonprofit social services organizations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Security | The maker says customer instances and data are hosted in Amazon Web Services’ cloud and that it uses security approaches and practices to protect them. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | Annual support includes maintenance, technical support, and bug fixes; the maker lists target response times of one hour for severity 1, two hours for severity 2, and three days for severity 3. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
Assessforce plans
No prices published.
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick Assessforce if…
You want what its maker publishes above — check its page for the details.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.