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Aspect Workforce vs StoreForce

What both publish

FactAspect WorkforceStoreForce
Founded19732010
PurposeAspect Workforce is a workforce management solution for contact centers that supports scheduling, forecasting, and performance tracking.StoreForce connects retail scheduling, task management, KPI dashboards, and team communications in one workforce management platform.
SchedulingThe product supports schedule management, shift swaps, availability checks, and automated approvals.Its intelligent scheduling aligns staffing to peak selling periods and customer demand.

Aspect Workforce plans

  • Basic$1 a month
  • Aspect WorkforcePriced on request

StoreForce plans

  • StoreForcePriced on request

Pick Aspect Workforce if…

It is aimed at enterprise contact centers coordinating agents across multiple sites, regions, or countries. The mobile app is relevant to customers who activate the new Cloud Workforce.

Pick StoreForce if…

StoreForce is intended for retailers, including specialty retail, department stores, grocery, convenience, pharmacy, and hardware businesses. Its mobile app suits users whose employer is a StoreForce client and has enabled their access.

Charts they share