
Askable
6.2#19 in ai user research toolsAndroidiOSWeb
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| Fact | Askable | UXArmy |
|---|---|---|
| Data protection | Askable says research data is encrypted in transit and at rest and is not used to train its AI. | The security page says confidential data is hosted on AWS and data in transit is encrypted using 256-bit SSL/TLS 1.2. |
| Founded | Askable says it began in 2017. | The company says it was founded in 2012 with seed funding from Singapore’s Media Development Authority. |
| Product | Askable is a research platform for recruiting participants, running studies, and analyzing user research. | UXArmy describes itself as an all-in-one user research platform for scaling research across teams and geographies. |
| Research methods | It supports AI-moderated interviews, unmoderated testing, remote interviews, surveys, prototype testing, card sorting, and tree testing. | The platform supports usability testing, user interviews, card sorting, tree testing, surveys, and focus groups, with moderated and unmoderated studies. |
| Support | The Pro plan includes a dedicated Customer Support Manager, security and compliance support, and live chat support. | UXArmy offers email and chat support, while its Organization plan includes personalized onboarding and priority support. |
Askable is aimed at research and product teams that need participant recruitment and multiple study methods. Its mobile and web access, research repository, and plan options may fit teams ranging from startups to large enterprises.
UXArmy may suit product managers, designers, and marketers who need to launch studies with minimal setup, as well as researchers who want advanced research tools. The free plan fits users who can work without recordings or the participant panel.