Askable
6.2#19 in ai user research toolsAndroidiOSWeb
VisitAskable vs PlaybookUX
PlaybookUX
7.7#4 in usability testing softwareFrom $5,400 a yearFree planAndroidiOSWebmacOS
VisitWhat both publish
| Fact | Askable | PlaybookUX |
|---|---|---|
| Data protection | Askable says research data is encrypted in transit and at rest and is not used to train its AI. | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. |
| Participant panel | Askable says its panel includes people across 50+ countries and that it recruits and pays participants. | PlaybookUX says its global panel has more than 7 million vetted consumer and professional participants, and users can also bring their own participants. |
| Research methods | It supports AI-moderated interviews, unmoderated testing, remote interviews, surveys, prototype testing, card sorting, and tree testing. | The platform offers unmoderated testing, moderated interviews, card sorting, tree testing, surveys, five-second testing, first-click testing, and preference testing. |
| Security certifications | Askable states its production platform is attested to SOC 2 Type II and certified to ISO 27001:2022 and ISO 27701:2019. | The security page states that PlaybookUX is ISO 27001 and ISO 27701 certified and has SOC 2 Type II certification. |
| Support | The Pro plan includes a dedicated Customer Support Manager, security and compliance support, and live chat support. | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. |
Askable plans
- EnterprisePriced on request
- ProPriced on request
PlaybookUX plans
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
Pick Askable if…
Askable is aimed at research and product teams that need participant recruitment and multiple study methods. Its mobile and web access, research repository, and plan options may fit teams ranging from startups to large enterprises.
Pick PlaybookUX if…
PlaybookUX suits research teams that need recruitment, multiple study formats, and analysis in one platform. It also fits teams working with Figma prototypes or native Android and iOS apps and collaborating across workspaces without seat limits.