
Asigra Cloud Backup
6.5#88 in backup softwareAPILinuxmacOSSelf-hosted
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| Fact | Asigra Cloud Backup | IDrive |
|---|---|---|
| Compliance | The Backup2Cloud page states that the service is ISO 27001 certified and provides GDPR and data-sovereignty compliance. | IDrive states it has SOC 2 Type 2 and ISO/IEC 27001:2022 certifications and assists customers with regulatory requirements including GDPR, PCI, and HIPAA. |
| Encryption | The Tigris page specifies NIST FIPS 140-2, AES 256-bit encryption for data in transit and at rest. | Files use 256-bit AES encryption in transit and at rest; private keys are optional. |
| Headquarters | Toronto, Canada | Calabasas, California, United States |
| Ransomware protection | Tigris scans during backup and restore, uses Content Disarm and Reconstruction to sanitize files, and supports multiperson approval and multifactor authentication. | Yes |
| Support | Technical support is available to customers through a web portal, email, or telephone; phone support is listed Monday through Friday from 4 a.m. to 5 p.m. EST, with weekend on-call support for Priority 1 tickets. | IDrive says it offers 24/7 support via live chat, email, and phone. |
It suits managed service providers and organizations needing enterprise backup across SaaS, files, databases, and virtualized environments. It is also relevant when agentless deployment, ransomware controls, or hybrid cloud options matter.
IDrive suits individuals and organizations that want to back up multiple device types, including servers and NAS devices, under one account. Its business administration and cloud application add-ons may also suit teams managing shared backups.