Ascora
6.8#5 in security system installer softwareFrom $45 a monthAndroidiOSWeb
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Smart Service
8.3#5 in field service management softwareAndroidiOSWebAPI
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| Fact | Ascora | Smart Service |
|---|---|---|
| Company history | Ascora says work on the product commenced in 2010 and its first version launched publicly in 2012. | The company timeline says My Service Depot began in 1992, Smart Service Enterprise launched in 2001, iFleet in 2010 and Smart Service Cloud in 2019. |
| Founded | 2010 | 1992 |
| Headquarters | Ascora says it is designed, built and supported in Perth, Western Australia, and lists Austin, Texas as its North American base. | Dublin, Ohio, United States |
| Security | Ascora says its cloud service is hosted in Microsoft data centres across multiple geographic regions and that communication with its central data is protected with 2,048-bit encryption. | Smart Service states that payment transactions use PCI-compliant encryption. |
Ascora plans
- Essentials$45 a month
- Elite$59 a month
- EnterprisePriced on request
Smart Service plans
- Standard Subscription—
- Enterprise Subscription—
- Purchase Option—
- Standard Subscription (Cloud or Desktop)$129.99 a month
Pick Ascora if…
Ascora suits trade businesses and contractors that need to coordinate jobs, technicians, schedules and inventory. Its Essentials plan is described for trade startups, while Elite is for teams with up to 30 technicians.
Pick Smart Service if…
Smart Service suits service organizations needing web and mobile access for recurring work, routing, billing, and customer communication. Its enterprise option also fits franchises and multi-division or multi-location organizations.